Returns Policy
Before returning your item, if there are any questions on fitment or vehicle applications, please contact us and one of our dedicated Customer Service agents will get back to you.
For product warranty claims, please see our warranty policy.
Return Policy
- Within 30 days of invoice date: Refund on parts only, less a 30% restocking fee
- After 30 days of invoice date: NO RETURNS or REFUNDS
Refunds will be given on parts only and excludes shipping or any other charges. All parts must be returned in the original packaging, with all supplied parts, cannot be damaged (scratched, dented, etc.) or installed and must be in the original new condition as received. All returned parts must be sent freight prepaid and fully insured. We recommend using Fedex/UPS ground services with the insured value at the retail price of what’s being returned.
We also recommend shipping the original package in a larger box with added padding for better protection. Returned parts that are damaged during transit to us are non-returnable. Certain parts are non-returnable, including but not limited to:
- Wheels and tires that have been mounted and/or installed
- Fiberglass parts
- Special orders
- Custom built orders
- Electrical items
- Closeouts
International shipments
Do I have to pay for duties and taxes?
Yes. All orders shipped outside the United States are subject to import duties, customs fees, and applicable taxes upon delivery. These charges are determined by your destination country's customs authority and are separate from your order total and any shipping costs paid at checkout.
We are unable to estimate these charges prior to shipment. If you are unsure what costs may apply, we recommend researching your country's import regulations before placing your order.
If you refuse delivery or fail to pay required duties and taxes, the package may be held, abandoned, or returned at the carrier's discretion. Return shipping costs and any associated fees will be deducted from any applicable refund in accordance with our return policy. Original shipping charges are non-refundable.
For all returns please contact us via phone at (714) 848-8880 or email our Sales Team to obtain an RMA number and we will review your request prior to returning the product. We will do our best to work with you and ensure your best needs are met. Returns will not be accepted without an RMA number.
These terms and conditions apply to all phone, online and walk-in orders. Learn more information about order processing and delivery times.